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LANGUAGE REGISTERS (adapted version)
Frozen - Language that does not change - Prayers and pledges, "set" speech which
is often scripted
Formal - Complete sentences and specific word usage. - Formal English often used
to show respect used in places such as work, school and public offices
Consultative - Formal register used in conversation - colleagues, peers, etc
Casual - Language used in conversation with friends. - idiomatic and often full of
slang, used to signal belonging to a given group
Intimate - Language between lovers (and twins). - "private" language full of
codewords only known to the two
Here are four examples of different situations using different types of language to
express similar sentiments:
Example: Greetings
Frozen - Welcome to the Hugh Brothers Industrial Center. Where tomorrow's world
meets today's. Please remember that no flash photography is allowed during this
tour...
Formal - Good morning. May I speak to the director, please?
Consultative - Hello, Mr Smith. How are you this morning?
Casual - Hey, Jack. What's up?
Intimate - How's my little snuggy wuggy?
Example: Complaints
Frozen - This is a complaint for damages and injunctive relief arising out of
manipulative activities in the gold market from 1994 to the present time ...
Formal - I hope you don't mind my stating that the service is unsatisfactory.
I would like a refund.
Consultative - Excuse me Ms Anderson. As I understand the task, we need to focus
on improving our delivery times rather than blaming our suppliers.
Casual - Oh, Bob. Just a moment! Listen, you know... well... what was with that
off-key comment last night?
Intimate - I'm sick and tired of your crap!
Example: Encouragement
Frozen - I offer You all my prayers, works, joys and suffering of this day ...
Formal - Thank you for applying for this position. We'll let you know within a week if
you have been chosen for an interview.
Consultative - Thanks for following-up on the Jones account. Great job!
Casual - Whoa, way to go! Nice catch!
Intimate - You're so good. I'm crazy about you, Honey.
Frozen - Language that does not change - Prayers and pledges, "set" speech which
is often scripted
Formal - Complete sentences and specific word usage. - Formal English often used
to show respect used in places such as work, school and public offices
Consultative - Formal register used in conversation - colleagues, peers, etc
Casual - Language used in conversation with friends. - idiomatic and often full of
slang, used to signal belonging to a given group
Intimate - Language between lovers (and twins). - "private" language full of
codewords only known to the two
Here are four examples of different situations using different types of language to
express similar sentiments:
Example: Greetings
Frozen - Welcome to the Hugh Brothers Industrial Center. Where tomorrow's world
meets today's. Please remember that no flash photography is allowed during this
tour...
Formal - Good morning. May I speak to the director, please?
Consultative - Hello, Mr Smith. How are you this morning?
Casual - Hey, Jack. What's up?
Intimate - How's my little snuggy wuggy?
Example: Complaints
Frozen - This is a complaint for damages and injunctive relief arising out of
manipulative activities in the gold market from 1994 to the present time ...
Formal - I hope you don't mind my stating that the service is unsatisfactory.
I would like a refund.
Consultative - Excuse me Ms Anderson. As I understand the task, we need to focus
on improving our delivery times rather than blaming our suppliers.
Casual - Oh, Bob. Just a moment! Listen, you know... well... what was with that
off-key comment last night?
Intimate - I'm sick and tired of your crap!
Example: Encouragement
Frozen - I offer You all my prayers, works, joys and suffering of this day ...
Formal - Thank you for applying for this position. We'll let you know within a week if
you have been chosen for an interview.
Consultative - Thanks for following-up on the Jones account. Great job!
Casual - Whoa, way to go! Nice catch!
Intimate - You're so good. I'm crazy about you, Honey.
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